Privacy Policy

Introduction

NERV Systems, LLC ("NERV," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nervsystems.com (the "Website").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

IMPORTANT: This Privacy Policy applies only to this website and information collected through it. Our products and services (including NERVA AI Platform and TAK Solutions) are governed by separate terms and privacy policies.

Information We Collect

We only collect information that you voluntarily provide to us through our contact forms, consultation requests, and quote requests. This may include:

• ▸ Name (first and last)
• ▸ Email address
• ▸ Organization/company name
• ▸ Phone number
• ▸ Job title
• ▸ Message content and other information you choose to provide

We also automatically collect certain information through analytics services (described below) such as IP address, browser type, device information, and pages visited.

How We Use Your Information

• ▸ To respond to your inquiries and requests
• ▸ To send you marketing communications about our products and services
• ▸ To improve our Website and services
• ▸ To analyze Website usage and trends

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Services

We use the following third-party services to process and store your information:

• ▸ HubSpot - Form submissions and contact management
• ▸ Google Analytics - Website analytics and usage tracking

We may add or change third-party service providers in the future to improve our services. This policy will be updated to reflect any material changes.

Data Storage and Security

Your information is stored on servers located in the United States through our third-party service providers. We comply with applicable data protection laws, including Singapore's Personal Data Protection Act (PDPA), which permits personal data to be stored offshore when appropriate safeguards are in place.

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• ▸ Access the personal information we hold about you
• ▸ Request correction of inaccurate information
• ▸ Request deletion of your information
• ▸ Opt out of marketing communications

To exercise these rights, please contact us at contact@nervsystems.com.

Cookies and Tracking Technologies

We use cookies for the following purposes: (1) Language Preference - We store your language selection in a cookie (NEXT_LOCALE) to remember your preferred language across visits; (2) Form Functionality - Our form submission system (HubSpot) uses cookies when you interact with our contact forms to track submissions and analyze inquiry sources; (3) Analytics - We may use analytics cookies (such as Google Analytics) to understand website traffic and improve user experience.

You can control cookies through your browser settings. However, disabling cookies may affect form functionality, language preference retention, and prevent us from properly processing your inquiries.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.

By using our Website, you consent to the transfer of your information to the United States and other countries where our service providers operate.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.